Background
Our client, a prominent player in the pharmaceutical industry, specializes in the manufacturing, marketing, and export of pharmaceutical products. They collaborated with numerous distributors, connecting with them through internal ERP systems and emails. However, their existing infrastructure posed challenges when it came to effective communication and coordination during server outages.
Problem
The client’s ERP and email systems were configured on an on-premise server, which resulted in significant disruptions whenever an outage occurred. This made it difficult for the client to maintain seamless communication and coordination with distributors spread across the country.
Some of the consequences of server outage included,
Disrupted Communication
Server outages can cause communication channels to go down, leading to delays in information sharing and coordination between different teams and stakeholders.
Downtime and Productivity Loss
During a server outage, employees may not have access to critical applications, data, and resources needed to perform their tasks, resulting in decreased productivity and potential financial losses.
Service Interruption
Server outages can result in the temporary unavailability of online services, such as customer support portals, e-commerce platforms, or digital communication channels, causing inconvenience to customers and potentially damaging the company’s reputation.
Data Loss or Corruption
In some cases, server outages can lead to data loss or corruption if proper backup and recovery mechanisms are not in place. This can have severe consequences, such as the loss of valuable customer information, transaction records, or research data.
Financial Implications
Server outages can have direct financial implications, including lost sales opportunities, increased operational costs associated with recovery and restoration, and potential penalties or legal consequences if service level agreements (SLAs) are unmet.
Solution
To address these challenges and enhance the client’s IT infrastructure, Ossisto 365 devised a comprehensive migration plan to leverage the capabilities of Microsoft Azure, Microsoft SQL, and Microsoft 365.
Implementation Strategy
1. Assessment
The initial step involved conducting a thorough assessment of the client’s existing infrastructure, and evaluating its strengths, weaknesses, and potential areas for improvement. Ossisto 365’s experts worked closely with the client to understand their specific requirements and devise an optimal solution.
2. Solution
Based on the assessment findings, Ossisto 365 recommended a strategic migration plan to Microsoft Azure, Microsoft SQL, and Microsoft 365. This solution offered a secure, scalable, and reliable cloud based infrastructure that could effectively address the client’s communication and coordination challenges.
3. Implementation
With a well-defined migration strategy in place, Ossisto 365 commenced the implementation phase. Migrating the client’s ERP systems, email services, and associated data to the cloud infrastructure was executed meticulously, ensuring minimal disruption to the client’s operations. Rigorous testing and validation were performed to guarantee a smooth transition.
Result
As a result of the successful migration, the client has experienced hassle-free operations for the past one and a half years. They have achieved a 100 percent cloud based infrastructure, which has significantly improved their communication and coordination capabilities. With their systems hosted on Microsoft Azure, they benefit from enhanced reliability, scalability, and security.
Ossisto 365 continues to maintain an ongoing relationship with the client, providing further support and guidance to boost the security and efficiency of their IT infrastructure. By leveraging the power of cloud technology, the client is well-equipped to adapt to future growth and market demands, ensuring a competitive edge in the pharmaceutical industry.
